When you buy our products/services, your purchase is protected by our 30-day money back guarantee. If, for whatever reason, you are not completely pleased with your order, we will happily make a full refund. We build and distribute apps that we use every day and have thousands of loyal customers all over the world, and our service is second to none. That's why we can afford to back our products with this special guarantee. To receive a refund, please email us with your order information within thirty (30) days of your purchase. Please provide your order number (sent to you via email after ordering) and optionally inform us why you are asking for refund – we take customer reviews very seriously and use it to consistently enhance our goods and service quality. Refunds are not given for services offered in full, such as implementation services and the operation of information base hosting services. Refunds shall be collected within a span of 21 days.